after hours and virtual care

Your Partners in Health, After Hours 

Because Great Care Matters 24/7.

our services

Because Great Care Matters 24/7 

At Serefin Health Clinic, we recognize that healthcare can be complex and sometimes difficult to navigate. That's why we offer our online Care Concierge service, which ensures that our members have access to personalized support 24/7, filling in the gaps between clinic visits or among different providers.  

Services Include:
Client receiving a Xeomin neurotoxin injection

24/7 Access

Get round-the-clock support, no matter the time or day. 

Male client receiving Platelet-rich Plasma (PRP) - Facial Canalization treatment

Personalized Care Coordination

We work closely with your Care Concierge team to share information about your unique needs and preferences, coordinating appointments, medication management, and follow-up care. 

Female client receiving plalelet-rich plasma (PRP) Microneedling treatment

Seamless Support Between Visits

Continue your care journey beyond the doctor’s office with ongoing assistance. 

Client receiving hyaluronic acid microneedling treatment

Travel Support

Whether it's assisting with a health plan before you travel or navigating unforeseen circumstances in foreign locations, your care concierge team can provide peace of mind so you can focus on enjoying your trip. 

Client receiving platelet-rich plasma (PRP) hair loss treatment

Emergency Support

In case of emergencies, a concierge is available to provide immediate assistance and connect you with the right resources until we can see you in the clinic. 

Client receiving platelet-rich plasma (PRP) hair loss treatment

Resource Connection

Your care concierge team can assist with communication between Serefin Health Clinic and any outside health services, helping to bridge the gap to avoid confusion or loss of information.

With Care Concierge, your healthcare experience extends beyond the clinic, ensuring you always have the support you need. 
Serefin Red stylized star symbol
Health Advice Wherever Your Journey Takes You 

Care Concierge for Travellers 

Traveling can be exciting, but it often comes with its own set of challenges, especially when managing health and wellness on the go. Whether you need support in safely managing a chronic condition, or peace of mind while away from your trusted doctor, our Care Concierge Service is here to ensure your journeys are seamless and enjoyable, allowing you to focus on exploring the world without worry. 

Pre-Trip Preparation 
Support While Travelling 
Post Trip Follow-up 
Travel with peace of mind

Book a Consultation

With our Care Concierge Service, you can travel with peace of mind, knowing that your health and wellness are our top priority. Enjoy your adventures while we take care of the details! 

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Get in touch
Luna, therapy dog, welcoming clients to Serefin Health Clinic