Because Great Care Matters 24/7.
At Serefin Health Clinic, we recognize that healthcare can be complex and sometimes difficult to navigate. That's why we offer our online Care Concierge service, which ensures that our members have access to personalized support 24/7, filling in the gaps between clinic visits or among different providers.
Get round-the-clock support, no matter the time or day.
We work closely with your Care Concierge team to share information about your unique needs and preferences, coordinating appointments, medication management, and follow-up care.
Continue your care journey beyond the doctor’s office with ongoing assistance.
Whether it's assisting with a health plan before you travel or navigating unforeseen circumstances in foreign locations, your care concierge team can provide peace of mind so you can focus on enjoying your trip.
In case of emergencies, a concierge is available to provide immediate assistance and connect you with the right resources until we can see you in the clinic.
Your care concierge team can assist with communication between Serefin Health Clinic and any outside health services, helping to bridge the gap to avoid confusion or loss of information.
Traveling can be exciting, but it often comes with its own set of challenges, especially when managing health and wellness on the go. Whether you need support in safely managing a chronic condition, or peace of mind while away from your trusted doctor, our Care Concierge Service is here to ensure your journeys are seamless and enjoyable, allowing you to focus on exploring the world without worry.
Pre-Travel Health Assessment: Before your trip, your care coordinator can help conduct a personalized health assessment to ensure you’re fully prepared. They can help you coordinate with your health providers to organize any necessary medical check-ups, vaccinations, or prescriptions.
Travel Itinerary Management: Get assistance in creating a travel itinerary that accommodates your health needs, including accessible accommodations, local medical facilities, and transportation options tailored to your requirements.
Emergency Preparedness: Your coordinators can prepare a comprehensive travel list tailored to your health needs, ensuring you have essential medications, medical supplies, and emergency contacts readily available.
On-the-Ground Support: While you’re traveling, our concierge is available to assist with local healthcare services, from finding a nearby pharmacy to arranging appointments with local physicians if needed.
Communication Liaison: Should any health concerns arise during your trip, your care concierge team acts as a liaison between you and foreign healthcare providers, helping to bridge any language gaps.
Instant Health Assessments: Instead of searching for the emergency room in a foreign country, discuss any health emergencies with your informed care coordinator. They can help assess the situation and direct you to the proper health provider.
Bridge Between Providers: After your trip, your coordinator is there to follow up on your status and can help request records from any foreign care providers, ensuring your doctors stay updated.
With our Care Concierge Service, you can travel with peace of mind, knowing that your health and wellness are our top priority. Enjoy your adventures while we take care of the details!