After Hours and Remote Nursing

Your Partners in Health, After Hours 

Because great care matters 24/7.

our services

Because Great Care Matters 24/7

At Serefin Health Clinic, we recognize that healthcare can be complex and sometimes difficult to navigate. That's why we offer our online Care Concierge service, which ensures that our members have access to personalized support, filling in the gaps between clinic visits with our remote nurses.  

Services Include:
Client receiving a Xeomin neurotoxin injection

Remote Nursing

Our team of remote nurses work behind the scenes to answer your questions, provide follow-up, and make sure every step of your care journey is supported.

Male client receiving Platelet-rich Plasma (PRP) - Facial Canalization treatment

Personalized Care Coordination

We work closely with your Care Concierge team to share information about your unique needs and preferences, coordinating appointments, medication management, and follow-up care. 

Female client receiving plalelet-rich plasma (PRP) Microneedling treatment

Seamless Support Between Visits

Continue your care journey beyond the doctor’s office with ongoing assistance. 

Client receiving platelet-rich plasma (PRP) hair loss treatment

Help When You Need It

If any unforeseen medical questions come up, a concierge is available to provide timely support and connect you with the right resources until your next clinic visit.

Client receiving platelet-rich plasma (PRP) hair loss treatment

Resource Connection

Your care concierge team can assist with communication between Serefin Health Clinic and any outside health services, helping to bridge the gap to avoid confusion or loss of information.

Our Remote Care Team

Our Remote Nurse Care Coordinators are licensed professionals who play a vital role in your care journey. While you may not see them in the clinic, they are fully integrated into your care team and have access to your up-to-date medical chart. During clinic business hours, they’re available to answer questions, provide follow-up, and ensure that every detail of your care is supported. Think of them as your behind-the-scenes partners, working closely with your providers to make sure nothing gets missed and you always feel connected to your care team.

Meet the Team
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Our remote care team
With Care Concierge, your healthcare experience extends beyond the clinic, ensuring you always have the support you need. 
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Because Your Health Deserves Attention 24/7

Become a Member

With our Care Concierge Service, Clinic Members are never on their own. Our remote nurses and care coordinators stay connected to your health between visits, offering personalized guidance, timely support, and seamless continuity of care. Book a Meet and Greet to learn more.

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Get in touch
Luna, therapy dog, welcoming clients to Serefin Health Clinic