Because great care matters 24/7.
At Serefin Health Clinic, we recognize that healthcare can be complex and sometimes difficult to navigate. That's why we offer our online Care Concierge service, which ensures that our members have access to personalized support, filling in the gaps between clinic visits with our remote nurses.

Our team of remote nurses work behind the scenes to answer your questions, provide follow-up, and make sure every step of your care journey is supported.

We work closely with your Care Concierge team to share information about your unique needs and preferences, coordinating appointments, medication management, and follow-up care.

Continue your care journey beyond the doctor’s office with ongoing assistance.

If any unforeseen medical questions come up, a concierge is available to provide timely support and connect you with the right resources until your next clinic visit.

Your care concierge team can assist with communication between Serefin Health Clinic and any outside health services, helping to bridge the gap to avoid confusion or loss of information.
Our Remote Nurse Care Coordinators are licensed professionals who play a vital role in your care journey. While you may not see them in the clinic, they are fully integrated into your care team and have access to your up-to-date medical chart. During clinic business hours, they’re available to answer questions, provide follow-up, and ensure that every detail of your care is supported. Think of them as your behind-the-scenes partners, working closely with your providers to make sure nothing gets missed and you always feel connected to your care team.
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With our Care Concierge Service, Clinic Members are never on their own. Our remote nurses and care coordinators stay connected to your health between visits, offering personalized guidance, timely support, and seamless continuity of care. Book a Meet and Greet to learn more.
